In this week's episode, Clayton is joined by Rick Arvielo, the CEO of New American Funding. Rick runs New American Funding along with his wife, Patty Arvielo, who is the president; between the two of them, they have almost 60 years in the mortgage industry, 20 of those running New American Funding.
Clayton and Rick talk about all things mortgage banking, the background of New American Funding, and what Rick has learned over the two decades of building this business with the call center model. They also discuss launching distributed retail, retaining servicing, building in-house technology, working with partners, and much, much more! Rick really gives a full glimpse as to the behind-the-scenes of running New American Funding, so be sure to stick around.